How To Order Your Phone and Place An Order

Login to your organizational order portal with your given Access Key.

Access Key. These can be found through your company Intranet, Wellness Page or circulating flyers.  

If you don't have access to either, no worries. Simply visit our Program Landing Page and enter your organization in the drop down menu.

1. Please enter the Association or Access Key provided
In this example, we'll use UBC Alumni.

2. Select 'Check Eligibility'.

3. Select 'See Offers'."

4. Placing an order

To begin, simply click on the "Shop" > "Start Order" button located in the top left corner.

• Step 1: Choose Your Preferred Product

Step 2: Placing an order

• To activate a line, click on "Activate New Line". If you need a brand new number or port your number from an existing provider over to Rogers.
• For a Hardware Upgrade (HUP), click on the option   – UPGRADE your phone.
  • Upgrade Primary Line: You currently have an 5G Mobile plan and want to upgrade your main line
  • Upgrade Add a Line: You currently have an 5G Mobile plan and want to upgrade a device that is not your primary line.
• If you are only looking to change your price plan, select the relevant option for Plan Change Request.

Ordering Tip: when placing an order, you may be presented with different prices based on your Financing or Save & Return selection. If the price is higher than what you expect, select the Save and Return toggle, which will change the price on your shopping cart to the correct S&R price.

Step 3: Follow the prompts and select your features.

Step 4: To add a secondary line, you can select the HOME button and follow the prompts again. This time you will select Activate Additional line.

Troubleshoot: Can't click Submit or Sign the Terms & Conditions

Option 1: If you are having trouble signing the terms and conditions box, simply click inside the signature box one time, and then select "I accept". 

Option 2: If you are still unable to sign or click accept, press the Home Button, then the Cart to re-enter the cart.

Number Porting - Keeping my Existing Number

Keeping your number is simple. If you are on another carrier looking to switch to Rogers and keep your number, see the following resource for more information.