Setting up Automatic Payments with Rogers (Autopay)

Autopay Discount
Setting up Autopay on an eligible Rogers plan also qualifies you for a monthly Autopay discount, applied directly to your base plan. The discount appears as a line item on your bill each month.

Which payment methods qualify
As of September 15, 2026, the Autopay discount requires one of these payment methods:

• Pre-authorized debit from a bank account
• Rogers Bank Mastercard

You can still set up Autopay with another credit card, or with Visa Debit or Mastercard Debit. Those payments process normally, but they do not qualify for the discount.

If you already have the discount
Your discount is not removed automatically. It stays in place as long as you remain on an eligible plan and keep your current Autopay setup. Updating the details on a card you already use, because it expired or was replaced, does not affect it.

The new payment-method rules apply the next time you make a change to your account: a new line, a hardware upgrade, or a plan change. If your payment method is not one of the two eligible types at that point, a one-month grace period is applied so you have time to switch. Some plan-change customers receive an additional two-month grace period, applied automatically with an email notification.

Other things to know

• If you pay for more than one account, each account with an eligible plan and eligible payment method receives its own discount.
• If you lose the discount, you can get it back by returning to an eligible plan and an eligible payment method.
• If you have wireless and residential services on consolidated billing, you need pre-authorized banking or a Rogers Bank Mastercard to receive both discounts.
• If Autopay is cancelled or a payment fails, the discount may be removed until Autopay is reinstated.

Note for Rogers Preferred Program participants: RPP plan pricing is quoted with the Autopay discount already included. If the discount is not active on your account, your bill will be higher than the advertised rate.


Online | Set up Automatic Payments with pre-authorized credit card (MyRogers)

1. Access your MyRogers account from rogers.com.

2. Select Change Payment Method

3. Set up Automatic Payments.

4. Select Use a Credit Card for Automatic Payments and enter your payment information. To qualify for the Autopay discount, use pre-authorized debit from a bank account or a Rogers Bank Mastercard (see Autopay Discount above).

5. Select Continue.

6. Select Submit. It may take a full billing cycle for your first pre-authorized payment to withdraw. If you have a balance on your account, you should make a one-time payment to avoid late payment charges.

On MyRogers App | Set up Automatic Payments with pre-authorized credit card (MyRogers app)

1. Open the MyRogers app and sign in.
2. Tap the menu button in the top left corner and select Payment or Billing and Payment.
3. Tap Change Payment Method.
4. Tap Pre-authorized Credit Card and enter your payment information..
5. Tap Save Payment Method. It may take a full billing cycle for your first pre-authorized payment to withdraw. If you have a balance on your account, you should make a one-time payment to avoid late payment charges.