Save and Return Process

What are my options at the end of the Save and Return period?

1. Return the device in good working condition.
2. Keep the device and pay the Save & Return amount. They can: 
   • Pay it in full on your monthly Rogers invoice
   • Finance it over 12–48 months at 0% interest with the Rogers Mastercard on an Equal Payment Plan (EPP). 
   • If your upgrading or activating a new line, you can also finance it over 12 months at 0% interest directly on their Rogers bill. This new option will only be available at the end of your S&R term. Any customer completing an early hardware upgrade will only be eligible for the options above.

Save & Return Return

Returning your phone at the end of your term? Simply follow the 3 steps below to return your old device to Rogers. Even better, you have up to 30 days to migrate your content and data over to your new device.

1. Submit your Hardware Upgrade online with Fraser Valley Wireless. Take note of your Order Number.
2. Complete this form and acknowledge all the intake questions as TRUE.
   Fraser Valley Wireless will process your Hardware Upgrade order with an Save & Return Return, and include a return kit and pre-paid waybill with your device shipment.
3. Receive your new device, transfer your content and return your old device within 30 days of your upgrade.