Fraser Valley Wireless ships via Purolator Express for all orders.
You can visit www.Purolator.com at any time to enter your tracking number for updates.
Why do you charge shipping fees?
In order to provide the best service, FVW ships devices insured overnight.
What are the shipping fees?
A flat shipping fee of $20 applies to all orders.
If you are ordering a BYOD device and require eSIM, we will not charge the $20 fee as the eSIM will be mailed to you.
Where do you ship?
We ship to a single residential or commercial address within Canada. Unfortunately, we cannot ship to P.O. boxes at this time.
What if I need to return or exchange my product?
- Returns & Exchanges: At this time we do not charge for returns or exchanges. We do welcome our Customers to any of our Retail locations for an in person exchange. Please reach out to your Support agent for more information.
Comments
0 comments
Please sign in to leave a comment.