WHAT IS ROGERS SATELLITE?
Rogers Satellite connects your smartphone directly to low-Earth orbit satellites, extending your coverage far beyond traditional cell tower range. Rogers is the first and only Canadian wireless provider to offer satellite-to-mobile (STM) service.
WHO THIS AFFECTS
All Rogers wireless customers, including RPP participants. No special device or hardware required — your compatible smartphone connects automatically.
SATELLITE COVERAGE IN CANADA
Rogers Satellite covers approximately 5.4 million square kilometres — roughly half of Canada's landmass, including areas far beyond any cell tower footprint.
What you can do with Rogers Satellite in Canada:
- Send and receive text messages in remote or off-grid areas with no cell signal
- Access satellite-ready apps (WhatsApp, Google Maps, AccuWeather, X, CalTopo, and more)
- Text-to-911 from anywhere in Canada, even outside cellular coverage
- Works on Apple Watch with cellular when paired with a compatible iPhone
How it works: Your phone automatically switches to satellite when cellular signal is unavailable — no manual steps needed. Non-Rogers customers (e.g., dual-SIM with another carrier) must switch to the Rogers eSIM to use satellite features.
SATELLITE COVERAGE IN THE US (EFFECTIVE APRIL 16, 2026)
As of April 16, 2026, Rogers US roaming now includes Satellite-to-Mobile (STM) connectivity. This means you can stay connected in remote or off-grid areas of the United States where traditional cellular towers don't reach.
What you can do in US satellite areas:
- Send and receive text messages
- Use select satellite-ready apps including WhatsApp, Google Maps, AccuWeather, X, and CalTopo
- Access text-to-911 in emergencies (text only — no photos or videos; must be outdoors with a clear view of the sky)
What is not supported in US satellite areas:
- Voice calls
- Standard mobile data
SATELLITE ROAMING IN JAPAN, NEW ZEALAND AND AUSTRALIA (EFFECTIVE OCTOBER 29, 2026)
As of October 29, 2026, Rogers satellite-to-mobile roaming is also available in remote or off-grid areas of Japan, New Zealand and Australia where traditional cellular coverage isn't available.
- You can use the same satellite features as in the US, depending on your device
- Text-to-911 is not supported over satellite in Japan, New Zealand or Australia. Satellite text-to-911 is available only in Canada and the US
- Satellite roaming turns on automatically. There's nothing to set up
- Your phone connects to satellite only when regular cellular coverage isn't available, and you'll get a text message when you're connected
- Rogers customer service can't be reached over satellite, because satellite service is limited to texting and satellite-ready apps
Eligibility for satellite roaming (US, Japan, New Zealand and Australia): You're eligible if you use Roam Like Home (RLH), have international roaming included in your plan, or use one of these Travel Passes: International, U.S., U.S./Mexico/Caribbean + Cruises, International + Cruises, Asia (for Japan) or Oceania (for Australia and New Zealand). Pay-per-use only customers without RLH are not eligible. Whatever your roaming option, your device must be compatible. Check yours with the Rogers satellite compatibility tool. Satellite coverage doesn't change the price of Roam Like Home or Travel Passes.
Tips for best results: Be outdoors with a clear, unobstructed view of the sky. In cities and populated areas, standard cellular roaming applies as usual.
PLAN ELIGIBILITY
Rogers Satellite is included at no extra cost for 24 months on all Rogers wireless plans at the 5G+ Lite tier and above, effective July 7, 2026. It applies automatically when you complete a new activation, add a line, change your plan, or upgrade your device with a plan change. After 24 months, a separate subscription is required to continue using satellite coverage. RPP customers on eligible plans receive satellite automatically — contact our team to confirm your plan's eligibility.
QUESTIONS?
RogersPreferred@fvwireless.com | 1-855-633-6331
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